“Our Values
are the cornerstone of our culture… Our shared vision for success”
At Halton Borough Council, our Values Framework serves as the cornerstone of our culture, guiding every decision, action, and interaction. It encapsulates the principles that define who we are and what we stand for, shaping our collective identity and fostering a sense of belonging among our employees.
Embracing this framework is not merely a formality; it’s the foundation upon which we build trust, collaboration, and innovation. By aligning our behaviours and attitudes with these values, we uphold integrity, respect, and accountability in all aspects of our work. It’s not just about what we achieve, but how we achieve it – with a steadfast commitment to excellence and ethical conduct. Ultimately, our Values Framework isn’t just a set of words on a page; it’s a compass that guides us towards our shared vision of success, ensuring that we not only meet our goals but do so in a manner that reflects the best of who we are.
Our Corporate Plan also sets out our priorities and ambitions of what we want to achieve for the residents, communities, and businesses of Halton
CONTINUOUS IMPROVEMENT
- We aim to deliver the highest possible standards of work, and look for opportunities to improve where we can
- We take steps to understand the needs of our customers, colleagues and stakeholders, ensuring those needs are reflected in how we deliver our services
- We encourage and support innovation and creativity to improve service delivery and outcomes
- We constructively challenge working practices, where there are opportunities for modernisation and improvement
- We balance the need for efficiency with the need for quality outcomes, and always have value for money in mind
WORKING TOGETHER
- We share knowledge, information and ideas with the right people at the right time, taking every appropriate opportunity to collaborate
- We value, support and promote diversity and inclusivity in all that we do, treating everyone with dignity and respect
- We build and maintain professional relationships through positive collaboration with colleagues, partners and stakeholders
- We listen to and value other people’s opinions, and resolve differences through constructive discussions
- We show our appreciation for those who contribute to or add value to our work
PERSONAL GROWTH
- We keep up to date with the knowledge and skills needed to perform at our best
- We look for opportunities to improve ourselves through a variety of development activities and learning from our experiences
- We provide constructive feedback to colleagues to enable their growth and development
- We celebrate success, ensuring colleagues are recognised for their achievements and contributions
- We embrace and understand the need for change, viewing it as an opportunity for development and personal growth
INSPIRING LEADERSHIP
- We act as positive role models for our colleagues, leading by example, building trust and supporting a learning culture
- We understand what leadership means to our teams and deliver against their expectations, providing regular and constructive feedback
- We empower colleagues to deliver, and to make decisions relating to their work, agreeing clear expectations with them for outcomes and high performance standards
- We actively promote the positive wellbeing of our colleagues, seeking to identify when help is needed and will ensure appropriate support is given
- We tackle problems constructively and quickly, finding the best solution and aiming for a speedy outcome
PERSONAL ACCOUNTABILITY
- We deliver what we say we will deliver, and will let the right people know when things don’t go to plan
- We seek clarity about our roles and responsibilities, and take ownership of our own objectives, regularly checking that our performance is on track
- We will personally take steps to remove barriers to our success
- We understand when we can’t solve problems personally, and ask for help and support at the right time
- We let people know when mistakes are made, and provide solutions for resolving any problems